Enabling Ongoing Customer Satisfaction (CSAT) Requests in Chatwoot
TLDR EVANDRO M asked about sending multiple CSAT requests in Chatwoot. sojan_official clarified that only a single CSAT message can be sent per conversation.
Apr 23, 2022 (20 months ago)
EVANDRO M
12:01 PMHow can I make it so that the customer is asked for CSAT whenever we resolve a conversation?
* Currently it sends a one-time CSAT.
Apr 27, 2022 (20 months ago)
sojan_official
06:39 PMChatwoot
Indexed 2221 threads (46% resolved)
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