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Enabling Multi-Thread Conversations in Chatwoot v3.1

TLDR RichMaMa | Wasabi Latte asked how to enable multi-thread conversations in Chatwoot v3.1. sojan_official and shivammishra confirmed it's still under development.

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Sep 20, 2023 (2 months ago)

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RichMaMa | Wasabi Latte

01:39 PM

According to this the new release note, v3.1 will support multi thread conversations. How can I enable this?
https://www.chatwoot.com/blog/what-is-coming-in-chatwoot-v3/

Sep 21, 2023 (2 months ago)

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sojan_official

12:00 AM

This is still under work.

RichMaMa | Wasabi Latte

02:23 AM

sojan_official Thank you for the reply, is there a road map or estimation of when it will be release?

Sep 25, 2023 (2 months ago)

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shivammishra

11:04 AM

We cannot commit on a timeline yet. But we're actively working on it. You can expect more live-chat widget features to drop in over the next few weeks.

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