Dispute Over Admin Privileges in Chatwoot
TLDR justman10000 requested admin privileges in Chatwoot for better support and configurations. sojan_official denied the request due to compliance requirements.
Powered by Struct AI
7
1w
Solved
Nov 14, 2023 (2 weeks ago)
justman10000
justman10000
07:18 PM sojan_official
Needle
Needle
07:18 PMThread automatically created by justman10000 in #647412545686208527
justman10000
justman10000
07:18 PMAdmin Privileges: For compliance reasons, admin privileges in all Chatwoot communities are reserved exclusively for Chatwoot employees.
Without this, I can't give Chatwoot the best possible support and configurations! Furthermore, the Chatwoot team decide whether and to whom these are given? So who is stopping the team from simply deciding to give them to me?
07:19
justman10000
07:19 PMHowever, manager permissions on the Crowdin translation instance of Chatwoot would also be enough at the moment
07:19
justman10000
07:19 PMWhich I already had before
Nov 17, 2023 (1 week ago)
justman10000
justman10000
09:01 PM sojan_official
Nov 21, 2023 (1 week ago)
sojan_official
sojan_official
03:11 AM justman10000 like stated in documentation . due to complience requirements we can't give external members access to destructive permissions.
Chatwoot
Chatwoot | Knowledge Base powered by Struct.AI
Indexed 2221 threads (46% resolved)
Similar Threads
Concern Over Limited Activity and Absence During Critical Issues
justman10000 expressed concerns about limited activity and unanswered critical issues. pranavrajs clarified moderation and admin roles policy, and reassured the user about the support system structure.
5
2mo
Solved
Issues with Chatwoot Version 3 Self-Hosting
zeynab.hoshyar is experiencing issues in updating settings in Chatwoot version 3's super admin panel. sojan_official asked for error logs.
3
2mo
Issues Editing Super Admin Panel in Chatwoot v3
zeynab.hoshyar encounters errors when making changes in the Chatwoot v3 super admin panel, despite following the guide correctly. sojan_official tries to troubleshoot but the issue remains open.
6
2mo