TLDR glauber0781 and pranavrajs discussed suggested improvements for Dialogflow. giquieu proposed passing the ID of a Macro to perform operations.
Hi <@4K215a> is not possible to do that yeat 😞. They are tracking improvements to dialogflow here https://github.com/orgs/chatwoot/projects/31/views/3
This enhancement makes sense, we are compiling such request. We would create handoff intents payloads for assign agent and assign team
It would be interesting to pass the ID of a Macro..
And the Macro perform the operations, pranavrajs what do you think?
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