#email

Disabling "Return" Key to Send Emails

TLDR Deleted User asked how to disable "Return" key when sending emails. pranavrajs suggested switching to rich content editor and proposed to create an issue for forcing rich content on Email channels.

25mo

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Dec 16, 2021 (25 months ago)

Deleted User

12:29 PM

hello! Is there a way to disable "Return" key to send the message when we are writing an email ? Sometimes we are writing an email, then we start with hello, then just hit enter and the customer receives an email with just "hello" 😅

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pranavrajs

11:14 PM

Hey Loris,

If you switch to rich content editor, you will see an option to send messages on Enter.

Dec 17, 2021 (25 months ago)

Deleted User

01:40 PM

Ohhh haha ok, and is there a way to force rich content on Email channels ?

01:41

Deleted User

01:41 PM

Thanks by the way, this helps a lot

pranavrajs

10:41 PM

That's a good suggestion. Let me create an issue for that.

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