Creating Tickets/Conversations from Admin Panel
TLDR hariuk inquired if tickets/conversations can be manually created from the Admin panel, and sojan_official confirmed they can.
sojan_official
Fri, 22 Apr 2022 16:15:19 UTCYou can navigate to the contacts tab, select a contact and start a conversation ref: https://github.com/chatwoot/docs/issues/249
hariuk
Wed, 20 Apr 2022 05:46:55 UTCHi team - can we create a ticket / conversation from Admin panel manually?