Creating Tickets/Conversations from Admin Panel

TLDR hariuk inquired if tickets/conversations can be manually created from the Admin panel, and sojan_official confirmed they can.

Photo of hariuk
Wed, 20 Apr 2022 05:46:55 UTC

Hi team - can we create a ticket / conversation from Admin panel manually?

Photo of sojan_official
Fri, 22 Apr 2022 16:15:19 UTC

You can navigate to the contacts tab, select a contact and start a conversation ref: