Correct Address Setup for Agents' Email.
TLDR .devaccount had issues with email for agents being directed to the wrong address. v_shnu suggested setting up the
FRONTEND_URL env variable, which resolved the issue.
Jun 20, 2023 (5 months ago)
Jun 26, 2023 (5 months ago)
Indexed 2214 threads (46% resolved)
API Access Error Resolution and Advice
qordbwls was receiving an 'unauthorised' error despite providing an access token. lourenc0_ suggested using different access tools and restarting the local server, while sojan_official advised using the profile settings access token. The issue was resolved by revamping how access was granted.
SMTP and Email Sending Issues
jackgun05 aired common SMTP and email sending problems and shared links to threads, no solutions provided yet.
Domain Change Issues on Chatwoot Instance
eddippla faced issues with domain change and email notification. After multiple restarts, it worked. sojan_official added that underlying email values may need reconfiguring after a domain change.