Conversation Continuity Feature Request for Multiple Channels

TLDR no1ne7576 suggests allowing users to choose their preferred communication channel for conversation continuity instead of only providing the email option.

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no1ne7576
Mon, 19 Sep 2022 08:52:10 UTC

From web widget, Let user choose where to have Conversation continuity rather than forcing email option only which isn't very parent friendly Currently for first time user the form asks for email, Have a feature request, can user provide their number and choose to get responses via other supported channels like whatsapp etc