Configuration of Chatwoot with IMAP and SMTP

TLDR techout needed clarification on Chatwoot setup with IMAP. sojan_official clarified that email forwarding isn't required with IMAP and SMTP.

Photo of techout
Tue, 12 Apr 2022 17:24:43 UTC

Do I need to forward emails to the address in Chatwoot's config if I have IMAP enabled?

Photo of sojan_official
Thu, 14 Apr 2022 06:47:59 UTC

if you have smtp and imap configured, you won't need to set up email forwarding