#support

Chatwoot Not Auto-Assigning Conversations after User Recreation

TLDR yago reported the issue of Chatwoot not auto-assigning inbox conversations after they mistakenly deleted and recreated a user from the main account.

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Feb 09, 2023 (10 months ago)
yago
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yago
11:03 AM
Hi,

Chatwoot is not autoasigning new conversations to user selected to be members of that inbox. We have already set the autoasign on the inbox.

This stated happening after by mistake we deleted an user from Main Account in super admin console and recreating it again.