Chatwoot Email Notification Troubleshooting
TLDR eddippla faced issues with sending email notifications with Chatwoot software post their update to v3. sojan_official clarified that the default behavior requires conversation continuity and guided on its set up. eddippla appreciated the help.
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Aug 17, 2023 (3 months ago)
eddippla
06:11 PMIt's added to the Sidekiq queue then this error is displayed (attached)
How could I fix this? I've read through docs and haven't found anything. Thanks
Needle
06:11 PMeddippla
10:44 PMAug 18, 2023 (3 months ago)
eddippla
08:52 PMAug 22, 2023 (3 months ago)
sojan_official
11:10 PMhttps://www.chatwoot.com/docs/self-hosted/configuration/features/email-channel/conversation-continuity
could you share the error logs from your worker ?
Aug 26, 2023 (3 months ago)
eddippla
02:01 PMsojan_official
09:25 PMeddippla
09:25 PMAug 28, 2023 (3 months ago)
eddippla
11:36 AMeddippla
11:44 AMeddippla
11:45 AMAug 29, 2023 (3 months ago)
eddippla
12:18 AMnil
sojan_officialeddippla
12:18 AMeddippla
12:18 AMeddippla
12:19 AMeddippla
12:28 AMeddippla
12:28 AMsojan_official
12:30 AMsojan_official
12:34 AMsojan_official
12:35 AMsojan_official
12:36 AMeddippla
12:46 AMChatwoot
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