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Chatwoot Channels Stopped Working Temporarily

TLDR francoliza faced an issue where Chatwoot channels stopped working but resolved the issue by restarting the container.

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Jun 07, 2023 (6 months ago)
francoliza
Photo of md5-9f57a75faf9346acf694254e9aacea6a
francoliza
06:13 PM
I there, I deploy chatwoot on a VPS using Docker. Everything was OK and I created a channel for a gmail account two weeks ago and it works.

Today I did the same with another account . I created a new channel for this account but when I tested the channel I didn't receive any email from the channel.

So I tested the another channel that I create 2 weeks ago and It's not working too.

Someone has the same problem? I'm going to continue viewing the logs but at first sight everything seems OK. Any idea?
Jun 08, 2023 (6 months ago)
francoliza
Photo of md5-9f57a75faf9346acf694254e9aacea6a
francoliza
12:33 PM
UPDATE: finally I restarted the container and it started to work.
I viewed all the logs and everything was OK. I really don't know what happened.