Changing Default Port Issue in Chatwoot

TLDR thinness2722 faced issues after changing the default port for Chatwoot. sojan_official clarified that ports aren't supported in the frontend url currently.

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thinness2722
Sat, 22 Apr 2023 12:12:10 UTC

Hi all! I have a working chatwoot installation (docker version). my frontend URL ist https://chatwoot.mydomain.de For this it will be used by default port 443 Now I would like to use another port instead of 443 for exampe: https://chatwoot.mydomain.de:1234 I change the ENV "FRONTEND_URL" from https://chatwoot.mydomain.de to https://chatwoot.mydomain.de:1234 As an Agent I can now reach the agent interface via https://chatwoot.mydomain.de:1234 I can open the chat widget and write a text. which will be send to my agent interface. But if I send a message as an agent, this text will not be reach the chat widget. the browser developer console will always show this error: Firefox cannot connect to the server at wss://chatwoot.mydomain.d:1234/cable. Is there a solution for this problem?

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sojan_official
Mon, 24 Apr 2023 13:07:37 UTC

We don't support having ports in the frontend url at the moment. you might have to tweak the source code if its a hard requirement