Building Contact Form Integration
TLDR devin.cl asked about alternative contact form integration options. sojan_official suggested using a chatwidget and added a suggestion from devin.cl on GitHub for tracking.
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May 21, 2022 (19 months ago)
devin.cl
devin.cl
03:38 PMHas anyone built a contact form integration? Is the best option to send a message via an API Inbox? I'd like to replace my website's contact form. Currently it sends an email, where
Or maybe I can embed the widget with just the Pre Form, and no conversation view.
Any ideas?
From:
and To:
is [email protected], and Reply-To:
is the person who filled out the form. I thought about using an Email Inbox, but I assume it would be blocked because my SMTP servers are not set up to send email from an arbitrary from:
address.Or maybe I can embed the widget with just the Pre Form, and no conversation view.
Any ideas?
May 23, 2022 (19 months ago)
sojan_official
sojan_official
05:51 PMyou can have a chatwidget embedded on the page, which some of our community members are using.
https://github.com/chatwoot/chatwoot/issues/1237#issuecomment-970244210
another option is to just trigger the chat window using a custom html element.
https://github.com/chatwoot/chatwoot/issues/1237#issuecomment-970244210
another option is to just trigger the chat window using a custom html element.
devin.cl
devin.cl
05:55 PMThanks, but I'm looking for something less "high-touch," as it will be on my public website (we only offer chat for customers). Our public contact form gets a mix of customer write-ins, but also random people that could overwhelm our chat.
sojan_official
sojan_official
08:53 PM devin.cl thanks for the feedback . Added https://github.com/chatwoot/chatwoot/issues/4731 to track the same
devin.cl
devin.cl
09:01 PMSubscribed. Thanks!
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