Assigning Customer Issues to Engineering Team
TLDR xchris_vc wants to assign customer issues to the engineering team and unassign CS representatives. sojan_official suggests adding a GitHub issue.
May 31, 2023 (6 months ago)
Jun 05, 2023 (6 months ago)
Indexed 2221 threads (46% resolved)
Issue with Chatwoot Auto Assignment on Mobile Apps
engmsaleh is struggling with Chatwoot's auto assignment feature in a mobile-focused business scenario, resulting in an excess of unassigned tickets. sojan_official referenced a related GitHub issue.
Troubleshooting Error during 3.0.0 Update
patrickvandenhoek experienced an error while upgrading software to 3.0.0. ziekbaboon advised a backup and shared a guide to resolve git problems. After applying the solution, patrickvandenhoek reported successful update.
Chatwoot-Facebook Integration: Conversation Assignment Issue
Alan Pereira was confused about recurring assignment of Chatwoot-Facebook conversations. sojan_official clarified it's the intended software behavior.