Assigning Customer Issues to Engineering Team

TLDR xchris_vc wants to assign customer issues to the engineering team and unassign CS representatives. sojan_official suggests adding a GitHub issue.

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May 31, 2023 (6 months ago)
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09:19 PM
When the customer is facing an issue, we would like to assign to the engineering team, send a message and unassign the CS representative. Ideally it should re-assign to an available member in the engineering team, but that's more complicated.
Jun 05, 2023 (6 months ago)
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07:53 AM
Could you add a GitHub issue for the same? We will get it added to our backlog.
01:37 PM
There was one from October, 2022