Acquiring Facebook Verification Tokens and Troubleshooting Instagram Messaging
TLDR sirtonhao requested guidance on how to get Facebook verification tokens and pointed out issues with Instagram messaging. tejaswini provided several troubleshooting tips and suggested contacting Facebook support.
Sep 08, 2022 (15 months ago)
sirtonhao
06:19 PMSep 09, 2022 (15 months ago)
tejaswini
07:56 AMAdd the verify token on the page settings but before that you should have it saved in your deployed env variable.
sirtonhao
09:11 PMsirtonhao
09:12 PMsirtonhao
09:13 PM
sirtonhao
09:14 PM
Sep 13, 2022 (15 months ago)
tejaswini
03:14 AMtejaswini
03:21 AM1. facebook test account
2. verify token added for the test account
3. Add facebook page to the test account
4. Connect Instagram Business account to facebook page
5. Configure webhooks
6. Add all the permission for IG and FB mentioned in our blog
7. Send test webhook event from webhook -> Instagram page and check if it reaches to your dashboard
8.If that works and instagram messgaes from IG test account to your connected account is not reaching to the dashboard then it is the issue with FB
Chatwoot
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