TLDR edmundriviere inquired about end users accessing their chat history. sojan_official explained that it depends on the website owner's implementation and suggested using `setUser` for persistence.
Hi community! How can an end user, who had a chat with customer support, access his chat history? Any login for that?
Its based on the implementation by the Chatwoot website owner. by default the widget retains conversaation history using cookies. If the website already has an authentication, they can use `setUser` ( with identity validation ) to persist the history
Thx Sojan! We'll fund a developper to do that and will post results here when done.
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